FAQs

Q: Do you offer warranty on your products?

A:Yes, we offer a 1-year warranty against any quality defects on the android box (from the date of purchase).

Q: If I don’t like your box may I return it for a refund?

A: Yes, you can ask for a refund minus shipping costs if you return the box within one month of the delivery date. The packaging must be in mint condition, otherwise a restocking fee will be applied.

Q: Are Wimaxit can work with any HDMI device?

A:Yes, our wimaixt monitor can work with device with HDMI output

Q: Do all USB Portable monitor support type-c device?

A:Not all type-c device can support,the type-c device should be USB-C USB3.2 Gen2=10Gb/s ,when you don't know if your device can work,pls email us:sales@wimaxit.com

Q: If touchscreen can work with your phone

A:Wimaxit Touchscreen Support Galaxy S10/10+/20/20+/note10/note20, Mate40/pro/p40/p40pro/RS, Lumia950/XL, and Smartisan R1/Pro 2S. you can share your phone screen on this display. and more Type-C Cellphone Support is coming

Q: Do the portable monitor can connect which device?

A:Connect with laptop, MAC, smart phone, PC, PS3, PS4, XBOX ONE, Nintendo Switch, etc. (some of these device not support touchscreen)

Q: Do you have connect video

A:Yes,pls visit our youtube"andycine"or our 'blog" to find how to connect it.